Logo   Customer Service

    It's our job to make ordering medical equipment as easy and pleasant as possible for
    our customers.
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At Ron Andrews Medical Company, customer service is our top priority. Our representatives are ready to help when you call. No recordings, no phone menus. You call, we answer. Friendly, experienced representatives are always available to answer your questions and take care of all your home medical equipment needs. Our commitment to quality service includes:

  24 hour emergency service
     Special emergency assistance is available through a 24 hour telephone answering service.
     Technicians are on call to respond when necessary.

  Discharge assistance
     We work directly with physicians, therapists and hospital discharge planners to ensure a
     smooth transition from hospital to home care.

  Patient instruction
     A trained staff of home care technicians ensures that each patient is fully instructed on the
     operation and care of equipment, in the convenience and comfort of their home.

  Prompt delivery
     Same day delivery is available when scheduling permits.

  Reimbursement assistance
     Our experienced billing department handles Medicare as well as private and secondary
     insurance coverage.

Give us a call and let us help!

Marin (415) 492-1770   San Francisco (415) 775-4826   Sonoma (707) 575-1840
Monday - Friday 8:30 am - 5:00 pm
Saturday 8:30 am - 4:30 pm